• Careers Site Advertising End DateEnd Date:
    08 Dec 2025
  • All LocationsAll Locations:
    Cheltenham
  • Vacancy TypeVacancy Type:
    Permanent
  • Advertising SalarySalary Details:
    £27,254- £28,142 per annum
  • Service Area:
    Administration
  • Hours Per WeekHours Per Week:
    37
  • About The Role

  •  Are you organised, proactive, and looking to make a real difference in supporting operational services?

    We have an exciting opportunity for an Operations Administrator to join our Tewkesbury team (based out of the Cheltenham depot)
     
    You will play a key role in supporting Ubico’s waste and recycling services, helping to keep our systems running smoothly and ensuring our front-line teams have the information and resources they need to deliver excellent service.

    You’ll support the Operations and Transport Manager and wider team by:

    Processing customer enquiries, complaints, and service requests via post, email, phone, and in person
    Running system reports and preparing charging runs, including internal and external invoices
    Reconciling debit card expenditures, bank statements, and monthly weighbridge data
    Entering and maintaining accurate data in IT systems, including fleet management and statutory waste data returns
    Communicating service delivery information to front-line teams and commissioning authorities
    Assisting with creditor invoices, purchase orders, and general administrative duties, including filing, archiving, and record keeping
    Providing administrative and operational support across Ubico as required
     
    This is a varied and hands-on role, offering exposure to multiple areas of operations while supporting a busy and friendly team.
     
    You will need
    • A business administration qualification or relevant experience
    • Word, Excel, Powerpoint and Outlook advanced skills
    • Excellent verbal and written communication
    • Experience of working with in-cab technology

    For more information about this role please see the Job Description/Person Specification.
     
    What we can do for you
    • 26 days paid annual leave (pro rata for part time) plus bank holidays, rising to 30 days plus BH ‘s after 5 years
    • Pension scheme with an employer contribution of 4% of your earning
    • Enhanced holiday scheme which gives you the option to buy or sell up to 1 weeks annual leave (pro rate for p/t)
    • Employee discount scheme via our Unity Rewards app, which offers discounts across major retailers and attractions, days out restaurants and holidays.
    • Access to a free confidential employee assistance helpline 24/7
    • Health and wellbeing support including free eye tests for applicable roles
    • Free annual flu vaccinations
    • Full PPE supplied
    • Free tea and coffee
    • Free on site parking
    • Opportunities for progression
    • Ongoing training
  • About Us

  • Ubico employs in the region of 1000 staff and operates 1300 vehicles and plant over 1300 square miles of the most beautiful and vibrant towns, cities and countryside you’ll find. We offer a friendly and flexible working environment, where you really feel part of the Ubico ‘family’.
     
    The work is diverse and fast paced, delivered by teams who work closely and collaboratively to deliver results. Our work ethic is underpinned by our five values - deliver quality, be safe, do the right thing, care for the environment, and work together. We strive to achieve these values in everything we do and we are seeking enthusiastic and committed people who are committed to making a positive difference to Ubico and to the people and neighbourhoods we serve.
     
    It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities.

    Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children.  Safer recruitment practices are applied to all job vacancies.

    Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

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